Find the solution that's right for you.
Every engagement starts with a free 30-minute consultation.
Pick what sounds most like you.
The Compass Review
An honest diagnosis of what's working, what isn't, and what to fix first.
See the detailsTechnical and safety documentation
Procedures people actually read and follow.
See the detailsVideo and photo production
Video and photos that make complex ideas simple.
See the detailsThe Compass Review
An honest diagnosis of your learning, leadership, culture, and operations.
From $2,500 Ask about a reviewChoose a level to see what's included.
Diagnosis, priorities, and a 90-day plan.
- A working session to learn how things run today
- A review of your programs, workflows, and tools
- A short written report with your top two or three priorities
- A 90-day plan and a debrief to walk through it
The plan, plus the systems to carry it out.
- A working session to learn how things run today
- A review of your programs, workflows, and tools
- A short written report with your top two or three priorities
- A 90-day plan and a debrief to walk through it
- Playbooks and templates your team can use right away
- The working systems, built with you
- Two check-ins as you put them in place
The plan and systems, plus workshops and coaching.
- A working session to learn how things run today
- A review of your programs, workflows, and tools
- A short written report with your top two or three priorities
- A 90-day plan and a debrief to walk through it
- Playbooks and templates your team can use right away
- The working systems, built with you
- Two check-ins as you put them in place
- Workshops for your team
- Regular coaching calls through implementation
- A 90-day review of what's working
Custom learning
Training built around the root cause, not a guess.
Priced to your project Ask about a projectWhat I build
- eLearning
- Microlearning
- Training videos
- Classroom sessions
- Quick reference guides
- Onboarding programs
Step through how a project runs.
Assess
Find the real performance gap.
I talk to the people doing the work and the people managing it, and look at what the data says. Sometimes the answer isn't training at all, and I'll tell you if that's the case.
Design
Choose the right format.
Based on who needs to learn what, I recommend the format that fits: eLearning, a workshop, a video, a job aid, or a mix.
Build
Create it with your experts.
I work with your subject matter experts to build it, with drafts you review along the way, so nothing surprises you at the end.
Measure
Check that it worked.
We agree up front on what success looks like, then check whether behaviour and results actually changed.
See an example: the free burnout course.
Workshops
Facilitated sessions your people can use the next day.
Priced to your project Ask about a workshopPick a category, then a topic.
Giving and receiving feedback
Practical ways to give feedback people can hear and act on, and to take it in without getting defensive.
Good forAll staff and new leadersDifficult conversations
How to prepare for, open, and hold the conversations most people avoid.
Good forLeaders and HRResolving conflict
Tools for working through disagreements early, before they grow into bigger problems.
Good forTeams and leadersCustomer service skills
Finding the right solution for the customer, not the easy one.
Good forFront-line teamsFrom peer to leader
Making the shift from teammate to manager: setting expectations, earning trust, and leading former peers.
Good forNew and emerging leadersBuilding psychological safety
How teams make it safe to speak up, ask questions, and admit mistakes, and why that drives performance.
Good forLeaders and their teamsUnderstanding burnout
The six drivers of burnout, how to spot the early signs, and where to look first.
Good forLeaders, HR, and teamsFacilitation fundamentals
How to plan and run sessions and meetings people actually want to attend.
Good forTrainers and leadersTrain the trainer
Helping subject experts teach what they know, so the knowledge spreads beyond them.
Good forSubject experts and team leadsDesigning a great workshop
Writing clear learning objectives and using Universal Design for Learning (UDL) so every participant can take part and learn.
Good forTrainers, HR, and anyone who builds trainingTechnical and safety documentation
Procedures people actually read and follow.
Priced to your project Ask about documentationPlain language, in practice
"Prior to the commencement of any maintenance activities, personnel shall ensure that all hazardous energy sources have been isolated and secured in accordance with applicable lockout procedures."
"Before you start any maintenance, lock out every energy source. Follow the lockout procedure for this equipment."
What I write
- Standard operating procedures
- Safety training and orientations
- Technical manuals and job aids
- Plain-language rewrites of existing documents
Shaped by years of building training for water, wastewater, and electrical operations.
One-on-one coaching
Support for the problem you're stuck on.
$150 per hour Ask about coachingStep through how coaching works.
Name it
Bring the problem you're facing.
We start with what's actually going on: the challenge, what you've tried, and what you want to be different.
Understand it
Learn how you think and work.
We look at how you learn, make decisions, and react under pressure, so the plan fits the way you work.
Plan it
Build a plan that fits you.
Together we set a small number of clear next steps, with a realistic timeline.
Do it
Check in as you act on it.
We meet as you put the plan into action, adjust what isn't working, and build on what is.
Good fits
- Stepping into your first leadership role
- Feeling stuck or burnt out at work
- Planning your next career move
- Building a skill that matters for your role
Video and photo production
Video and photos that make complex ideas simple.
Priced to your project Ask about a projectWhat I make
- Training videos
- Promotional and brand video
- Event and project video
- Social media cut-downs
- Event and project photography
- Team and brand photography
Background
A diploma in radio and television from NAIT, a communications degree from MacEwan, and years of turning technical subjects into something people understand.
Start with a free 30-minute consultation.
- We talkYou tell me what you're working on and what's getting in the way. No cost and no obligation.
- I send optionsYou get a short written proposal with clear options and prices, so you can choose what fits.
- We do the workI diagnose the problem, build the solution, and stay with you until it's done.
info@compasssolutions.ca